Shipping policy

WHEN WILL I RECEIVE MY ORDER?

We ship Monday through Friday and do our best to ship your order in 1-2 business days.  If you order before noon we are usually able to get it out the same day.  Orders generally take 4-7 days to arrive.  International delivery times vary due to customs.

HOW MUCH DOES SHIPPING COST?

USA shipping is a flat rate of $9.99 for orders under $50.  Orders over $50 have a free shipping option or you may choose to ship a calculated rate option with UPS or USPS.

Posters larger than 13x19 incur an oversized flat rate charge of $10 as they must be shipped separately in a tube (avg cost is $15).  This is also waived if your order is over $50.

International orders have calculated rate options available with UPS, USPS, or DHL.

CUSTOMIZED ITEMS

Signatures may add a few days to the order as time allows for Steve to sign.  If you need a signed item quickly please make sure to note at checkout.

Custom sketches could take 6 months to a year to complete.  Time is dictated by Steve's work schedule.  If at any time you have questions please feel free to email us or use the CHAT feature on our website for the fastest response.

RETURN PROCESS - DAMAGED ITEMS

We do our best to securely pack our items, but sometimes even Masonite won't stop a determined carrier.  Please contact us within 14 DAYS of delivery for damaged items.  Packages are always shipped fully insured. 

If your item is received damaged take photos of the outside and inside of the packaging as well as photos of the damage to the item.  (This is required by our insurance, apologies in advance for the hassle!) and send to RudeDudeOffice@gmail.com along with your order number.   We'll get another one right out.  In the event that we are sold out, we will work with you and give you either a store credit or a full refund.

RETURN POLICY - OTHER REASON

Your satisfaction is important to us.  Please contact us at RudeDudeOffice@gmail.com with your order number within 14 DAYS if you are not happy with your purchase for any reason and will work with you to make it right.

14 days passed?  Please contact us and we will still do our best to make it right.

We appreciate your business!  If we did not fully answer your questions here please use our CHAT or EMAIL us at RudeDudeOffice@gmail.com.